Support Availability

If you just called somewhere, you know more than we do.

Local capacity moves in weeks and nothing announces it. Somebody who rang an organization this morning is the freshest source on this subject that exists, and that is usually you.

How to reach us

[email protected]

That is a Digilu address rather than one on this domain, and it is the honest choice: this domain has no mail routing yet, so a branded address here would bounce. A working address beats a branded one that goes nowhere.

What is worth telling us

  • A waitlist opened, closed, or turned out to be much longer than listed.
  • An organization has stopped a programme, moved, or shut down.
  • A number does not reach anybody, or reaches somebody who does not do this.
  • A service does not actually cover the county we say it does.

There is also a short form for exactly this, which is faster if you have one specific thing to report.

What happens to it

A person reads it. If we can confirm it, the row's state and its verification date both change. If we cannot, the row moves to worth calling to check rather than being deleted: an organization we stopped knowing about has not closed, and letting those two look the same would tell families there is no help in counties nobody has looked at lately.

What we cannot do

We are not a government agency, not an insurer, and not affiliated with any organization listed here. We cannot decide an application, check a case, or speak to an agency on anyone's behalf. If something is urgent and medical, call 911. If someone is at risk of harm, contact Adult Protective Services in your county.

Press, agencies and partners

If you are writing about this subject, or you run a programme and want to talk about how it is represented here, the same address reaches us and we answer.